Terms of Service

1. Introduction

These terms govern your use of the Apex Flow Solutions website and the services we provide.

By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or engage our services.

2. About Us

Apex Flow Solutions is a UK-based software development company. Our services include:

• Web application development
• Desktop application development
• Mobile development
• Cloud infrastructure
• Ongoing support and maintenance

We work primarily with UK businesses and operate under English law.

3. Use of Our Website

You may use our website for lawful purposes only.

You must not:

• Use the site in any way that is unlawful or harmful

• Transmit unsolicited marketing or spam

• Attempt to gain unauthorised access to any part of the site or its underlying systems

• Use the site to distribute malware or harmful content

4. Services & Engagements

All work is carried out under a written agreement (proposal, statement of work, or contract).

Our engagements typically cover:

• Agreed deliverables and scope

• Project timeline and milestones

• Any third-party services or licences required

5. Client Responsibilities

Clients agree to:

• Provide accurate and complete information necessary for the project
• Review and approve deliverables in a timely manner
• Provide feedback in a structured and consolidated manner
• Secure all necessary licences, consents, and legal permissions for materials provided
• Notify us promptly of any changes that may affect the project

6. Fees & Payment

Fee structures are confirmed in individual agreements or proposals.

Key payment terms:

• Invoices are payable within the period stated on the invoice (typically 14 or 30 days)

• Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998

• We reserve the right to pause or suspend work if invoices remain unpaid beyond agreed terms

7. Intellectual Property

Upon receipt of full payment, all deliverables produced specifically for the client become the client's property.

We retain ownership of:

• Any pre-existing tools, frameworks, libraries, or methodologies used during the project

• Our internal processes and know-how

8. Confidentiality

Both parties agree to keep all commercially sensitive or proprietary information received from the other party confidential, and not to disclose it to third parties, except where required by law.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, consequential, or incidental losses
• We are not liable for loss of data, revenue, or business opportunity
• Our total liability in connection with any project will not exceed the fees paid for that specific engagement

10. Termination

Either party may terminate an engagement by providing written notice, subject to the notice period in the individual agreement.

Upon termination:

• Work completed to date will be invoiced and payable
• Client materials will be returned or securely destroyed
• Any outstanding deliverables will be handed over in their current state

11. Third-Party Services

We may recommend or integrate third-party tools or platforms as part of a project.

12. Data Protection

Both parties agree to comply with applicable data protection legislation, including the UK GDPR.

Our full data handling practices are outlined in our Privacy Policy.

13. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this page with an updated effective date.

Continued use of our website or services after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales.

15. Contact Us

If you have any questions about these Terms or how our services are provided, please contact us: